Such a sentiment is so
simple, yet so
comprehensive. For over
22
years,
Nancy Best has been
guiding families through the
challenging decisions
regarding health care for
their loved ones.
Autumn Passages Eldercare
operates with one
fundamental philosophy....
"QUALITY, DIGNITY, CONTROL".
Our mission is to provide
quality care and assistance
to older persons while
giving them the opportunity
to maintain control of their
lives, their environment,
and their daily routines.
Nancy & Phil Best at
Staff Recognition Dinner
In an age of empty claims of
intangible quality, Autumn
Passages Eldercare
epitomizes the term
"quality" by offering the
very best of quantifiable
services.
The beginning of the process
is a personal consultation
with owner Nancy Best or
her son Phil, where Autumn Passages
Eldercare and the client
create a customized care
plan specifically designed
to accommodate the needs of
that one unique individual
and his or her family.
Nancy's son Phil has been an
integral part of Autumn
Passages since 1997. As the Assistant
Administrator he offers the
same personal approach of
the company philosophy and
shares his knowledge of
business and home care
with clients, families and
staff alike.
The process is supported by
a cast of thoroughly
screened, trained and experienced employees.
These individuals are
dedicated to uphold the high
standards of service set by
Nancy, who as an
active
owner is accessible 24 hours
a day.
We offer an extensive list
of client services including
personal care, light
housekeeping, 24-hour
specialized care and
comprehensive medical care. Here is our
complete list:
Services
Offered:
• Banking • Companionship •
Comprehensive
Medical
Care
• Drop-in
Services
• Light
Housekeeping
• Long-term Care
• Meal
Preparation
• Personal
Care and Hygiene
• Personalized Care Plans •
Pet
Assistance •
Range-of-Motion
Therapy
• Referral
Services • Shopping
• Skilled Nursing
• Transportation
• 24-Hour Specialized
Care
A client is much more than a
name, number, or assignment
to Autumn Passages. The client and
his/her family are integral
components in the entire
process. As is the case in
anyone's life, the little
things can make the big
difference.
And in this case, the
difference is evident
through the attention to
details achieved by Nancy
and her core staff
members, who are always
involved in the initiation
of services for a client.
Nancy and/or her core staff
are intimately familiar with
the details of each client's
care plan, then, Nancy
and/or such a staff member
introduce a caregiver to the
client and provide a
personalized tour of the
residence. Every attempt is
made to match clients and
caregivers for maximum
comfort and compatibility.
And... any future caregivers
are guided by the staff in
the same manner, thus, the
client would not experience
the burden of "training" an
unfamiliar person in his/her
home.
More evidence of the
commitment made by Autumn
Passages Eldercare is
reflected in the staffing
practices by their respect
for the client. On-call
staff are available to fill
emergency gaps when
client/staffing situations
arise and every possible attempt
is made to notify clients of
such unexpected deviations.
Additionally, nothing speaks
louder than the fact that
Nancy, Phil or Bonnie are available
to the clients, family
members and staff 24
hours/day, 7 days/week.
Truly, Nancy strives to
ensure that every individual
has an opportunity to live
fully in their own home or
present residence. When
living at home is no longer
appropriate, she has all of
the resources available to
help families get through
the difficult alternatives
for placement.
