Sutter Care At Home

5099 Commercial Circle, Suite 205 · Concord, CA 94520

★★★★☆

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(925) 677-4240

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Sutter Care At Home has served the Concord area since 1966 as a Medicare-certified non-profit home health provider. The agency offers six types of services: skilled nursing, physical therapy, occupational therapy, speech pathology, medical social services, and home health aide support. With a 3.5-star rating, the agency is one of eight providers in Concord.

What patients say

★★★☆☆

Based on 744 patient surveys

These scores are aggregated results from the CMS HHCAHPS patient survey program — individual survey responses are not publicly available.

Received professional care89%
Good communication from staff84%
Medications & safety discussed83%
Would recommend to others79%

What to expect

Your first contact will be a phone conversation about your parent's medical situation. If the agency can help, a nurse visits your home to complete a detailed assessment of your parent's health, medications, mobility, and living environment. The nurse then develops a personalized care plan and submits it to Medicare for approval. Once approved—usually within a few days—care begins. A primary nurse coordinates all services and communicates with your parent's doctor. You'll receive regular updates on progress, and the care plan adjusts as your parent's needs change.

Services offered

  • ✓ Skilled Nursing
  • ✓ Physical Therapy
  • ✓ Occupational Therapy
  • ✓ Speech Pathology
  • ✓ Medical Social Services
  • ✓ Home Health Aide

About this agency

  • 60 years (est. 1966)
  • Medicare certified
  • Non-Profit
  • CMS #057004

Frequently asked questions

What services does Sutter Care At Home provide?

The agency offers skilled nursing care, physical therapy, occupational therapy, speech pathology, medical social services, and home health aide assistance. During an initial assessment, the care team helps determine which services would benefit your parent's recovery or ongoing health management.

Is the agency Medicare-certified?

Yes. Medicare certification means the agency meets federal standards for care quality and safety. This is required to bill Medicare for home health services.

How long has Sutter Care At Home been operating?

The agency was established in 1966 and operates as a non-profit organization, having served the region for nearly 60 years.

How do I get started?

Contact the agency at (925) 677-4240. A nurse will discuss your parent's needs and, if appropriate, schedule a home visit to assess whether their services are a good fit.

Concord has eight Medicare home health agencies. The average rating across these providers is 3.5 stars. This consistency suggests a competitive local market where quality standards are relatively aligned. When choosing an agency, prioritize the specific services your parent needs and the communication style that works best for your family.