Concord, CA · Non-Profit
Sutter Care At Home — Concord, CA
Patient survey results (HHCAHPS)
89%
Received professional care
84%
Good communication
83%
Discussed medication safety
79%
Would recommend
Based on 744 patient surveys · Data from CMS Home Health Compare
CMS Outcome Measures
Source: CMS Home Health Quality Measures. Data reflects Medicare-certified patient outcomes.
About Sutter Care At Home
Sutter Care At Home has served the Concord area since 1966 as a Medicare-certified non-profit home health provider. The agency offers six types of services: skilled nursing, physical therapy, occupational therapy, speech pathology, medical social services, and home health aide support. With a 3.5-star rating, the agency is one of eight providers in Concord.
What to expect
Your first contact will be a phone conversation about your parent's medical situation. If the agency can help, a nurse visits your home to complete a detailed assessment of your parent's health, medications, mobility, and living environment. The nurse then develops a personalized care plan and submits it to Medicare for approval. Once approved—usually within a few days—care begins. A primary nurse coordinates all services and communicates with your parent's doctor. You'll receive regular updates on progress, and the care plan adjusts as your parent's needs change.
Services offered
Skilled Nursing
Physical Therapy
Occupational Therapy
Speech Pathology
Medical Social Services
Home Health Aide
Frequently asked questions
What skilled care options does Sutter Care At Home offer?
The agency offers skilled nursing care, physical therapy, occupational therapy, speech pathology, medical social services, and home health aide assistance. During an initial assessment, the care team helps determine which services would benefit your parent's recovery or ongoing health management.
Does the agency meet Medicare quality standards?
Yes. Medicare certification means the agency meets federal standards for care quality and safety. This is required to bill Medicare for home health services.
How many years has Sutter Care At Home been operating?
The agency was established in 1966 and operates as a non-profit organization, having served the region for nearly 60 years.
How do I get started?
A nurse will discuss your parent's needs and, if appropriate, schedule a home visit to assess whether their services are a good fit.
Local context
Concord has eight Medicare home health agencies. The average rating across these providers is 3.5 stars. This consistency suggests a competitive local market where quality standards are relatively aligned. When choosing an agency, prioritize the specific services your parent needs and the communication style that works best for your family.
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