Glendale, CA · Proprietary
Promptcare Health Services, Inc. — Glendale, CA
CMS Outcome Measures
Source: CMS Home Health Quality Measures. Data reflects Medicare-certified patient outcomes.
About Promptcare Health Services, Inc.
Promptcare Health Services, Inc. has provided home health care in Glendale since 1997. The agency is Medicare-certified and offers six core services: skilled nursing, physical therapy, occupational therapy, speech-language pathology, medical social services, and home health aide support. This range allows many patients to receive multiple therapy types through a single provider without coordinating separate agencies.
What to expect
When you contact Promptcare, expect an intake coordinator to ask about your parent's medical condition, current medications, mobility level, and insurance. If appropriate, the agency will arrange an initial visit from a registered nurse or therapist to assess your parent's needs and create a care plan. Visits are typically scheduled in advance, though availability varies. You should clarify response times for urgent questions and how to reach staff outside normal business hours.
Services offered
Skilled Nursing
Physical Therapy
Occupational Therapy
Speech Pathology
Medical Social Services
Home Health Aide
Frequently asked questions
What home health services does Promptcare offer?
Promptcare offers six services: skilled nursing (wound care, medication management, monitoring), physical therapy (mobility and strength), occupational therapy (daily activities), speech-language pathology (swallowing and communication), medical social services (care planning and resources), and home health aides (personal care and assistance).
Does Medicare cover Promptcare's services?
Yes. Promptcare is Medicare-certified. Coverage depends on your parent's specific medical needs, doctor's orders, and Medicare eligibility. Ask Promptcare's intake team which services would be covered under your parent's plan.
How established is this agency?
Promptcare was founded in 1997 and has been in business for nearly 30 years. The agency is a proprietary (privately-owned) business.
What should I ask about before choosing this agency?
Request information about clinician credentials, experience with your parent's specific condition, scheduling flexibility, how they handle after-hours emergencies, and whether they can provide references from patients with similar needs.
How does this agency compare to others in Glendale?
Glendale has 361 home health agencies. Since this agency's quality ratings are not currently available, contact them directly and ask for client references, or review any available feedback from other sources.
Local context
Glendale's home health market includes 361 agencies. The average rating across all Glendale agencies is 3.16 out of 5 stars. This means choice is available but varies in quality. When evaluating agencies, focus on whether they offer the specific services your parent needs, can accommodate scheduling, and accept your parent's insurance.
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