Hayward, CA · Proprietary
Vital Home Health Care — Hayward, CA
Patient survey results (HHCAHPS)
81%
Received professional care
78%
Good communication
79%
Discussed medication safety
73%
Would recommend
Based on 88 patient surveys · Data from CMS Home Health Compare
CMS Outcome Measures
Source: CMS Home Health Quality Measures. Data reflects Medicare-certified patient outcomes.
About Vital Home Health Care
Vital Home Health Care is a proprietary Medicare-certified agency serving Hayward since 2013. The agency offers 6 core services: skilled nursing, physical therapy, occupational therapy, speech-pathology, medical social services, and home health aide care.
What to expect
Once your parent is approved for home health by their doctor, Vital Home Health Care will conduct an assessment and arrange visits from clinicians (nurses, therapists, aides) based on the care plan. With 6 service types available, most therapeutic and personal care needs can be addressed. Because satisfaction ratings are notably below the local average, ask detailed questions about staffing stability, clinician credentials, communication processes, and how they handle concerns—these conversations help set expectations upfront.
Services offered
Skilled Nursing
Physical Therapy
Occupational Therapy
Speech Pathology
Medical Social Services
Home Health Aide
Frequently asked questions
What home health services does Vital Home Health Care offer?
The agency offers skilled nursing care, physical therapy, occupational therapy, speech-pathology services, medical social services, and home health aide support—covering the main therapeutic and personal care needs families typically look for.
Is Vital Home Health Care Medicare certified?
Yes. Medicare certification means the agency meets federal standards and can provide care to Medicare beneficiaries under the Medicare home health benefit.
How established is this agency?
Vital Home Health Care was founded in 2013, so it has been serving families for approximately 13 years.
How does their rating compare locally?
The agency has a 2.5-star rating. In Hayward, the average agency rating is 4 stars, and there are 12 other agencies to consider. Ratings reflect patient and family experiences, so this is worth discussing with the agency before committing.
Local context
Hayward's home health market is active with 13 agencies listed. The average rating across the market is 4 stars. At 2.5 stars, Vital Home Health Care is below this benchmark. This competitive environment gives you options; comparing ratings, service availability, and fit with your parent's needs is a reasonable part of the selection process.
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