Vital Home Health Care

1090 La Playa Drive, Suite 288 · Hayward, CA 94545

★★★☆☆

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(650) 779-4700

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Vital Home Health Care is a proprietary Medicare-certified agency serving Hayward since 2013. The agency offers 6 core services: skilled nursing, physical therapy, occupational therapy, speech-pathology, medical social services, and home health aide care. You can reach them at (650) 779-4700 or visit their office at 1090 La Playa Drive, Suite 288.

What patients say

★★★☆☆

Based on 88 patient surveys

These scores are aggregated results from the CMS HHCAHPS patient survey program — individual survey responses are not publicly available.

Received professional care81%
Good communication from staff78%
Medications & safety discussed79%
Would recommend to others73%

What to expect

Once your parent is approved for home health by their doctor, Vital Home Health Care will conduct an assessment and arrange visits from clinicians (nurses, therapists, aides) based on the care plan. With 6 service types available, most therapeutic and personal care needs can be addressed. Because satisfaction ratings are notably below the local average, ask detailed questions about staffing stability, clinician credentials, communication processes, and how they handle concerns—these conversations help set expectations upfront.

Services offered

  • ✓ Skilled Nursing
  • ✓ Physical Therapy
  • ✓ Occupational Therapy
  • ✓ Speech Pathology
  • ✓ Medical Social Services
  • ✓ Home Health Aide

About this agency

  • 13 years (est. 2013)
  • Medicare certified
  • Proprietary
  • CMS #059462

Frequently asked questions

What services does Vital Home Health Care provide?

The agency offers skilled nursing care, physical therapy, occupational therapy, speech-pathology services, medical social services, and home health aide support—covering the main therapeutic and personal care needs families typically look for.

Is Vital Home Health Care Medicare certified?

Yes. Medicare certification means the agency meets federal standards and can provide care to Medicare beneficiaries under the Medicare home health benefit.

How long has this agency been operating?

Vital Home Health Care was founded in 2013, so it has been serving families for approximately 13 years.

How does their rating compare locally?

The agency has a 2.5-star rating. In Hayward, the average agency rating is 4 stars, and there are 12 other agencies to consider. Ratings reflect patient and family experiences, so this is worth discussing with the agency before committing.

Hayward's home health market is active with 13 agencies listed. The average rating across the market is 4 stars. At 2.5 stars, Vital Home Health Care is below this benchmark. This competitive environment gives you options; comparing ratings, service availability, and fit with your parent's needs is a reasonable part of the selection process.