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Delray Beach, FL · Non-Profit

Empathy Care Inc — Delray Beach, FL

3/5 CMS Rating CMS Verified
25 years in operation (est. 2001) Request callback 4731 W Atlantic Ave Ste 7 , 33445

Patient survey results (HHCAHPS)

89%

Received professional care

91%

Good communication

80%

Discussed medication safety

84%

Would recommend

Based on 60 patient surveys · Data from CMS Home Health Compare

CMS Outcome Measures

77.83%
Improved walking
83.79%
Improved bathing
99.54%
Care started on time
79.32%
Improved medication mgmt
Discharge to Community
92.24%
↑ Better than national avg
Preventable Hospitalizations
9.54%
≈ National average
Preventable Readmissions
4.42%
≈ National average

Source: CMS Home Health Quality Measures. Data reflects Medicare-certified patient outcomes.

About Empathy Care Inc

Empathy Care Inc is a non-profit home health agency in Delray Beach, Medicare-certified since 2001. They provide six services: skilled nursing, physical therapy, occupational therapy, speech pathology, medical-social services, and home health aide care. With a 3-star rating, they're above the local average.

What to expect

A care coordinator will assess your parent's condition and create a personalized plan. Visits typically include nurses for medication and health monitoring, therapists for mobility or speech, aides for personal care and daily activities, and a medical-social worker to help navigate resources and cope with care transitions.

Services offered

Skilled Nursing

Physical Therapy

Occupational Therapy

Speech Pathology

Medical Social Services

Home Health Aide

Frequently asked questions

What home health services does Empathy Care Inc offer?

They offer skilled nursing, physical therapy, occupational therapy, speech pathology, medical-social services, and home health aide support. A coordinator will assess your parent's needs and create a personalized care plan.

Are they Medicare-certified?

Yes. Medicare-certified means they meet federal standards and can bill Medicare directly for covered services.

How long have they been serving the area?

Empathy Care Inc was founded in 2001 and is a non-profit organization, giving them over 20 years of experience in Delray Beach.

What does the 3-star rating reflect?

Star ratings are based on quality measures and patient experience. This indicates consistent care. Ask them directly about specific concerns—visit timeliness, staff training, or how they handle communication with family.

Local context

Delray Beach has 14 home health agencies. The area average rating is 2.75 stars. Meeting with several agencies helps your family evaluate differences in staff responsiveness, communication, and how well they listen to your parent's preferences.

Compare up to 3 agencies side by side — view comparison

This site provides Medicare-certified home health agency data sourced from CMS.gov. It is not medical advice. Consult a healthcare professional for medical decisions.