Miami, FL · Proprietary
The Roads Home Health Care Inc — Miami, FL
Patient survey results (HHCAHPS)
93%
Received professional care
90%
Good communication
77%
Discussed medication safety
89%
Would recommend
Based on 70 patient surveys · Data from CMS Home Health Compare
CMS Outcome Measures
Source: CMS Home Health Quality Measures. Data reflects Medicare-certified patient outcomes.
About The Roads Home Health Care Inc
The Roads Home Health Care Inc has served Miami families since 2008. They are Medicare-certified and offer six core services: skilled nursing, physical therapy, occupational therapy, speech pathology, medical social services, and home health aide care. As a proprietary agency, they operate independently in the Miami market.
What to expect
When working with The Roads Home Health Care Inc, expect a team that can coordinate multiple therapy services—nursing visits, physical therapy, and other specialties—from one provider. This can simplify scheduling and communication. The agency will assign a care team based on your parent's specific medical needs and physician orders. You should receive a clear care plan at the start of service, know how to reach nurses or therapists between visits, and have a point person for questions or concerns. Since this is a proprietary agency, ask about their policies for continuity of care and how they handle after-hours emergencies.
Services offered
Skilled Nursing
Physical Therapy
Occupational Therapy
Speech Pathology
Medical Social Services
Home Health Aide
Frequently asked questions
What home health services does this agency offer?
The Roads offers six services: skilled nursing care, physical therapy, occupational therapy, speech-language pathology, medical social services, and home health aide assistance. These services are often combined based on your parent's discharge plan and physician orders.
Are they Medicare-certified?
Yes. The Roads Home Health Care Inc is Medicare-certified, which means they meet federal standards and can bill Medicare directly for qualifying services.
How established is this agency?
The Roads has been operating since 2008, giving them 18 years of experience in Miami's home health market.
What should I know about their star rating?
They currently have a 2.5-star rating. In Miami, the average agency rating is 3.3 stars. Before deciding, ask the agency directly about their approach to care, and consider requesting references or speaking with current patients if possible.
Local context
Miami has 160 home health agencies, offering significant choice. The average rating across these agencies is 3.3 stars, which is moderate. This diversity means you can compare options based on service mix, location, and patient feedback. The Roads' ratings suggest you may want to also research other providers in your area to see how their reported experiences compare.
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