Mercyhealth At Home
2350 North Rockton Ave 4Th Floor · Rockford, IL 61103
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(815) 971-3550
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Mercyhealth At Home is a non-profit home health agency serving Rockford, with roots going back to 1966. They hold Medicare certification and offer six core services: skilled nursing, physical therapy, occupational therapy, speech pathology, medical-social services, and home health aide support. You can reach them at (815) 971-3550. Their 3-star rating indicates their performance meets standards that families rely on when arranging care at home.
What patients say
Based on 159 patient surveys
These scores are aggregated results from the CMS HHCAHPS patient survey program — individual survey responses are not publicly available.
What to expect
When your parent's care begins, a nurse will assess their medical needs and create a care plan. Skilled nursing visits focus on wound care, medication management, and monitoring health changes. Therapy services (physical, occupational, speech) work toward specific functional goals—like regaining mobility after an injury. Home health aides provide personal care and assistance with daily activities. Medical-social services help navigate resources and emotional challenges. The agency coordinates all services, and your parent's doctor remains involved in directing care.
Services offered
- ✓ Skilled Nursing
- ✓ Physical Therapy
- ✓ Occupational Therapy
- ✓ Speech Pathology
- ✓ Medical Social Services
- ✓ Home Health Aide
About this agency
- 60 years (est. 1966)
- Medicare certified
- Non-Profit
- CMS #147029
Frequently asked questions
What services does Mercyhealth At Home provide?
They offer skilled nursing care, physical therapy, occupational therapy, speech pathology, medical-social services, and home health aide support. The specific services your parent receives depend on their medical needs and physician's orders.
Are they Medicare certified?
Yes, Mercyhealth At Home is Medicare certified, meaning they meet federal standards for home health care and can bill Medicare directly for eligible services.
How do I contact them to start care?
Call (815) 971-3550. You'll typically need a physician's referral and an assessment to determine what care is appropriate for your parent.
How long has this agency been operating?
Mercyhealth At Home was founded in 1966 as a non-profit, giving them over 50 years of experience serving patients in this community.
Rockford has 3 Medicare-certified home health agencies available. The average rating across these agencies is 2.75 stars. This means you have limited options locally, so understanding what each agency offers helps you choose the best fit for your parent's specific care needs.