New Century Home Health Care

1387 East 12 Mile Road · Madison Heights, MI 48071

★★★☆☆

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(248) 398-9600

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New Century Home Health Care has served Madison Heights families for 26 years. As a Medicare-certified agency, they offer a full range of home-based care including skilled nursing, physical therapy, occupational therapy, speech pathology, medical-social services, and home health aide support. The agency is based at 1387 East 12 Mile Road and can be reached at (248) 398-9600.

What patients say

★★☆☆☆

Based on 61 patient surveys

These scores are aggregated results from the CMS HHCAHPS patient survey program — individual survey responses are not publicly available.

Received professional care82%
Good communication from staff73%
Medications & safety discussed76%
Would recommend to others67%

What to expect

When you work with New Century Home Health Care, your parent can receive care at home based on their specific medical needs. The agency coordinates services such as wound care and medication management through skilled nurses, helps with mobility and strength through physical or occupational therapists, addresses speech or swallowing concerns through speech pathologists, and provides personal care assistance through home health aides. A medical-social services worker can also help with discharge planning and connect your family to community resources. Your parent's doctor determines the type and frequency of care needed.

Services offered

  • ✓ Skilled Nursing
  • ✓ Physical Therapy
  • ✓ Occupational Therapy
  • ✓ Speech Pathology
  • ✓ Medical Social Services
  • ✓ Home Health Aide

About this agency

  • 26 years (est. 2000)
  • Medicare certified
  • Proprietary
  • CMS #237453

Frequently asked questions

What types of care can New Century Home Health Care provide?

The agency offers skilled nursing care, physical therapy, occupational therapy, speech pathology services, medical-social services, and home health aides. Your parent's doctor can specify which services are medically necessary, and Medicare may cover them if they're homebound.

Is New Century Home Health Care Medicare certified?

Yes, New Century Home Health Care is Medicare certified, which means they meet federal standards for home health agencies and can accept Medicare-covered patients.

How long has this agency been operating?

New Century Home Health Care was founded in 2000, giving them 26 years of experience serving the Madison Heights community.

How does this agency compare to others in Madison Heights?

Among the 7 home health agencies in Madison Heights, New Century Home Health Care has a 3-star rating, slightly above the area's average rating of 2.875 stars.

Madison Heights has 7 home health agencies serving the area. New Century Home Health Care's 3-star rating is above the Madison Heights average of 2.875 stars. As an independently owned agency rather than part of a regional chain, New Century may offer more localized decision-making and familiarity with Madison Heights-based healthcare providers.