Saginaw, MI · Non-Profit
Covenant At Home — Saginaw, MI
Patient survey results (HHCAHPS)
89%
Received professional care
87%
Good communication
81%
Discussed medication safety
79%
Would recommend
Based on 337 patient surveys · Data from CMS Home Health Compare
CMS Outcome Measures
Source: CMS Home Health Quality Measures. Data reflects Medicare-certified patient outcomes.
About Covenant At Home
Covenant At Home is a non-profit home health agency in Saginaw that has been serving the community since 1997. Medicare certified and offering six core services—skilled nursing, physical therapy, occupational therapy, speech-pathology, medical social services, and home health aide support—they're equipped to handle various care needs. The agency currently holds a 3-star rating.
What to expect
When your parent starts care with Covenant At Home, an intake coordinator will schedule an initial assessment at home. This visit determines which services are appropriate. If skilled nursing or therapy services are approved, a nurse or therapist will develop a care plan with input from your parent and their doctor. Home health aides would visit on a schedule set by the care plan to assist with daily activities. Medical social services can help with discharge planning, resources, or emotional support needs. You'll typically have a single point of contact for questions and can request care adjustments if something isn't working. Medicare requires periodic reassessments to ensure the care plan remains appropriate.
Services offered
Skilled Nursing
Physical Therapy
Occupational Therapy
Speech Pathology
Medical Social Services
Home Health Aide
Frequently asked questions
What services can Covenant At Home provide?
The agency offers six services: skilled nursing care, physical therapy, occupational therapy, speech-pathology (speech and language services), medical social services, and home health aide assistance. Your parent's doctor would determine which services are appropriate during their assessment.
Is Medicare accepted?
Yes, Covenant At Home is Medicare certified, which means Medicare can cover eligible services if your parent meets medical necessity requirements. You'll want to confirm what portion Medicare will pay versus what you might owe out-of-pocket.
How experienced is this agency?
Covenant At Home was founded in 1997, giving them nearly 30 years of experience in home health care in Michigan.
What does the 3-star rating mean?
The agency's 3-star rating reflects overall quality metrics. While not the highest, it places them within a reasonable range for the area. You may want to ask directly about specific areas important to your family—like nurse responsiveness, care plan communication, or appointment punctuality.
Local context
Saginaw has 11 home health agencies to choose from, with an average 3-star rating across the market. Covenant At Home's rating of 3 stars matches the city's middle ground. If you're comparing agencies locally, you have several options at different rating levels, which gives you flexibility in your choice based on service availability, location, and personal preferences.
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