Las Cruces, NM · Proprietary
Matrix Home Care Services Of New Mexico, Llc — Las Cruces, NM
Patient survey results (HHCAHPS)
86%
Received professional care
82%
Good communication
75%
Discussed medication safety
76%
Would recommend
Based on 86 patient surveys · Data from CMS Home Health Compare
CMS Outcome Measures
Source: CMS Home Health Quality Measures. Data reflects Medicare-certified patient outcomes.
About Matrix Home Care Services Of New Mexico, Llc
Matrix Home Care Services of New Mexico has served Las Cruces since 2007. The agency is Medicare certified and holds a 4-star rating. They provide six service types: skilled nursing, physical therapy, occupational therapy, speech pathology, medical social services, and home health aide support. As a proprietary agency, they operate independently in the Las Cruces area.
What to expect
Matrix Home Care Services has been serving Las Cruces for 19 years and is Medicare certified. When you contact them at (575) 525-8755, you can expect to discuss your parent's specific needs with their team. The agency offers the full range of home health services: skilled nursing, physical therapy, occupational therapy, speech pathology, medical social work, and home health aide care. This means they can coordinate multiple types of care if your parent needs them. Their HHCAHPS quality rating is 4.0 out of 5 stars, which reflects patient and caregiver feedback on their care and service. As a for-profit agency, they operate as a private business in the Las Cruces market, where they're one of 10 Medicare-certified options. Initially, you'll want to confirm your parent's insurance coverage and have information ready about their medical history and current medications. The agency will conduct an assessment to determine which services are appropriate and medically necessary. Once services begin, you can expect regular communication about your parent's progress and any changes to their care plan.
Services offered
Skilled Nursing
Physical Therapy
Occupational Therapy
Speech Pathology
Medical Social Services
Home Health Aide
Frequently asked questions
Is this agency Medicare-approved?
Yes. Matrix Home Care Services is Medicare certified, meaning they meet federal standards for quality and safety in home health care.
What services are available?
The agency offers skilled nursing, physical therapy, occupational therapy, speech pathology, medical social services, and home health aide care.
How long have they been in business?
Matrix has been operating since 2007, giving them nearly 20 years of experience serving Las Cruces.
How does their rating compare?
They have a 4-star rating. Among the 10 agencies in Las Cruces, the average rating is 3.2 stars, so this agency rates above average.
Local context
Las Cruces has 10 Medicare-certified home health agencies. The average rating across the market is 3.2 stars. Matrix Home Care Services, at 4 stars, ranks above this average. The agency's ownership structure as a proprietary provider (independent, not part of a larger chain) may offer personalized service within the community.
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