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Salem, OR · Non-Profit

First Call Home Health Agency, Llc — Salem, OR

2.5/5 CMS Rating CMS Verified
23 years in operation (est. 2003) Request callback 2608 Cascadia Industrial Street Se , 97302

Patient survey results (HHCAHPS)

89%

Received professional care

86%

Good communication

78%

Discussed medication safety

81%

Would recommend

Based on 320 patient surveys · Data from CMS Home Health Compare

CMS Outcome Measures

74.8%
Improved walking
81.14%
Improved bathing
97.87%
Care started on time
73.19%
Improved medication mgmt
Discharge to Community
86.34%
↑ Better than national avg
Preventable Hospitalizations
8.86%
↑ Better than national avg
Preventable Readmissions
3.82%
≈ National average

Source: CMS Home Health Quality Measures. Data reflects Medicare-certified patient outcomes.

About First Call Home Health Agency, Llc

First Call Home Health Agency is a non-profit home health provider serving Salem, Oregon. Established in 2003, the agency is Medicare-certified and provides six core services: skilled nursing, physical therapy, occupational therapy, speech-language pathology, medical social services, and home health aide care.

What to expect

First Call Home Health Agency provides care in your parent's home through its six specialized services. As a Medicare-certified provider, the agency meets federal quality and safety standards. When you contact the agency, staff can help determine which services your parent needs and create a care plan. Note that detailed quality performance data (HHCAHPS scores) is not currently available for this agency. You may want to ask directly about their approach to care quality, patient experiences, and outcomes when discussing your parent's needs.

Services offered

Skilled Nursing

Physical Therapy

Occupational Therapy

Speech Pathology

Medical Social Services

Home Health Aide

Frequently asked questions

What does First Call Home Health Agency specialize in?

The agency offers skilled nursing care, physical therapy, occupational therapy, speech-language pathology, medical social services, and home health aide assistance.

Can I use Medicare with First Call Home Health Agency?

Yes, the agency is Medicare certified and operates under Medicare standards and regulations.

When was the agency founded?

First Call was established in 2003, giving it over 20 years of experience serving the Salem community.

What does it mean that this is a non-profit agency?

As a non-profit organization, the agency reinvests revenue back into patient care and community services rather than generating profit for shareholders.

How do I contact the agency?

Call (503) 371-4567. The agency is located at 2608 Cascadia Industrial Street SE, Salem, OR.

Local context

First Call Home Health Agency is one of 5 agencies serving the Salem home health market. The average rating for Salem agencies is 2.8 stars.

Compare up to 3 agencies side by side — view comparison

This site provides Medicare-certified home health agency data sourced from CMS.gov. It is not medical advice. Consult a healthcare professional for medical decisions.