Desert Star Home Health
2829 Montana Avenue Ste 202 · El Paso, TX 79903
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(915) 566-0999
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Desert Star Home Health has been serving El Paso families since 2012 as a Medicare-certified agency. They offer five core services—skilled nursing, physical therapy, occupational therapy, speech pathology, and home health aide care—which gives you flexibility to match services to your parent's needs. The agency currently has a 2-star rating. Unfortunately, we don't have patient satisfaction survey data (HHCAHPS) available, so we'd encourage you to ask them directly about recent patient outcomes when you call.
What patients say
Based on 47 patient surveys
These scores are aggregated results from the CMS HHCAHPS patient survey program — individual survey responses are not publicly available.
What to expect
When you contact them, ask specifically about their experience with conditions similar to your parent's. Since patient satisfaction data isn't publicly available, get details on how they handle communication, respond to emergencies, coordinate with doctors, and manage care adjustments. Clarify what Medicare covers versus out-of-pocket costs. Location matters too—they're at 2829 Montana Avenue, so confirm they service your parent's neighborhood.
Services offered
- ✓ Skilled Nursing
- ✓ Physical Therapy
- ✓ Occupational Therapy
- ✓ Speech Pathology
- ✓ Home Health Aide
About this agency
- 14 years (est. 2012)
- Medicare certified
- Proprietary
- CMS #747761
Frequently asked questions
What services does Desert Star provide?
Skilled nursing, physical therapy, occupational therapy, speech pathology, and home health aide services. Call (915) 566-0999 to discuss which combination fits your parent's needs.
Are they Medicare certified?
Yes. This means they meet federal standards and can bill Medicare for covered services, which often significantly reduces out-of-pocket costs.
How established is the agency?
Desert Star was founded in 2012, giving them 14 years of experience in the El Paso market.
What about their quality ratings?
They have a 2-star rating. We recommend asking directly about their patient satisfaction scores, recent outcomes, and requesting to speak with families they've served recently.
El Paso has 59 home health providers. Take time to call 3-4 agencies to compare their approach, experience, and how well they listen to your parent's needs and your concerns. The quality can vary significantly, so direct conversations matter more than ratings alone.