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El Paso, TX · Proprietary

Matrix Home Health Services — El Paso, TX

3.5/5 CMS Rating CMS Verified
23 years in operation (est. 2003) Request callback 11351 James Watt, Building C 400 , 79936

Patient survey results (HHCAHPS)

92%

Received professional care

86%

Good communication

72%

Discussed medication safety

79%

Would recommend

Based on 320 patient surveys · Data from CMS Home Health Compare

CMS Outcome Measures

86.7%
Improved walking
90.57%
Improved bathing
100%
Care started on time
85.05%
Improved medication mgmt
Discharge to Community
85.82%
↑ Better than national avg
Preventable Hospitalizations
9.38%
≈ National average
Preventable Readmissions
3.93%
≈ National average

Source: CMS Home Health Quality Measures. Data reflects Medicare-certified patient outcomes.

About Matrix Home Health Services

Matrix Home Health Services has served El Paso families since 2003, offering skilled nursing, physical therapy, occupational therapy, speech pathology, medical social services, and home health aide support. The agency is Medicare certified and holds a 3.5-star rating, which is higher than the El Paso average of 2.52 stars among the 59 agencies in the market.

What to expect

When contacting Matrix, be prepared to discuss your parent's specific needs—whether skilled nursing care, therapy services, or daily assistance. As a Medicare-certified agency, Matrix follows federal care standards and coordinates billing directly with Medicare. The agency can assess whether its services match your parent's medical situation.

Services offered

Skilled Nursing

Physical Therapy

Occupational Therapy

Speech Pathology

Medical Social Services

Home Health Aide

Frequently asked questions

Which care services are available through Matrix Home Health Services?

Matrix offers skilled nursing, physical therapy, occupational therapy, speech pathology, medical social services, and home health aide care. Call (915) 633-8104 to determine which services fit your parent's needs.

Does the agency accept Medicare?

Yes. Medicare certification means Matrix meets federal standards and can bill Medicare directly for eligible services.

How many years has Matrix been operating?

Since 2003, giving the agency over 20 years serving El Paso.

How does Matrix compare to other El Paso agencies?

Matrix has a 3.5-star rating versus the city average of 2.52 stars. This suggests families rated their experience with Matrix more favorably than typical.

Local context

El Paso has 59 home health agencies. Matrix's 3.5-star rating positions it above the city average of 2.52 stars, placing it among providers families have rated more positively.

Compare up to 3 agencies side by side — view comparison

This site provides Medicare-certified home health agency data sourced from CMS.gov. It is not medical advice. Consult a healthcare professional for medical decisions.