Orem, UT · Proprietary
First Choice Home Health — Orem, UT
Patient survey results (HHCAHPS)
84%
Received professional care
81%
Good communication
72%
Discussed medication safety
68%
Would recommend
Based on 106 patient surveys · Data from CMS Home Health Compare
CMS Outcome Measures
Source: CMS Home Health Quality Measures. Data reflects Medicare-certified patient outcomes.
About First Choice Home Health
First Choice Home Health has provided home care services in Orem since 1993. They are Medicare-certified and offer six service types: skilled nursing, physical therapy, occupational therapy, speech-language pathology, medical social services, and home health aide care. As a proprietary agency, they operate as an independent provider.
What to expect
First Choice Home Health can address several care needs under one provider. If your parent needs post-hospital care, wound management, or medication oversight, the skilled nursing service covers that. If mobility or self-care abilities have declined, physical therapy and home health aides can help. The agency's 30-year tenure suggests familiarity with managing common health transitions. Their 3-star rating indicates room for variation in patient experience, so when you call (801) 434-4100, ask specific questions about how they handle your parent's particular situation, such as response times or coordination between different therapists.
Services offered
Skilled Nursing
Physical Therapy
Occupational Therapy
Speech Pathology
Medical Social Services
Home Health Aide
Frequently asked questions
What specific services can First Choice Home Health provide?
They offer skilled nursing, physical therapy, occupational therapy, speech-language pathology, medical social services, and home health aides. This combination covers wound care and medical monitoring, movement and mobility recovery, practical life skills training, speech and swallowing support, social work counseling, and personal care assistance.
Are they Medicare-approved?
Yes. They are Medicare-certified, which means they meet federal requirements for safety, staffing qualifications, and care standards.
How long have they been in business?
First Choice Home Health was founded in 1993, giving them over 30 years operating in this region.
How do I know how good they are?
Their 3-star rating is one data point. You might also ask them directly about staff turnover, how they handle emergencies, and whether they can provide references from recent patients. Since you have other options—5 other agencies operate in Orem—it's reasonable to compare.
Local context
First Choice Home Health operates in a market with 5 other home health agencies. The average quality rating in Orem is 3.375 stars, which means you have a choice of several providers in this range. Being one of 6 agencies suggests reasonable accessibility and competition, which can work in your favor when negotiating terms or asking about specialty needs.
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