Aster Home Health Services, Llc

3500 W Peterson Avenue Suite 201 · Chicago, IL 60659

★★★★★

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(773) 267-5500

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Aster Home Health Services has served Chicago since 2012 and is Medicare-certified. They provide six services in-house: skilled nursing, physical therapy, occupational therapy, speech pathology, medical-social services, and home health aides. Having multiple service types available from one agency means fewer separate vendors to schedule and coordinate with.

What patients say

★★★★☆

Based on 61 patient surveys

These scores are aggregated results from the CMS HHCAHPS patient survey program — individual survey responses are not publicly available.

Received professional care91%
Good communication from staff87%
Medications & safety discussed77%
Would recommend to others81%

What to expect

When you contact Aster, explain your parent's situation and medical needs. If they can help, a nurse will visit your parent's home for an assessment within a few days. This visit typically lasts 1-2 hours and covers medical history, current medications, mobility, and home safety. After the assessment, they'll develop a care plan with specific visit dates, times, and the names of assigned caregivers. If your parent is being discharged from a hospital, ask the discharge planner to coordinate directly with Aster—this often speeds up the process and ensures care starts promptly.

Services offered

  • ✓ Skilled Nursing
  • ✓ Physical Therapy
  • ✓ Occupational Therapy
  • ✓ Speech Pathology
  • ✓ Medical Social Services
  • ✓ Home Health Aide

About this agency

  • 14 years (est. 2012)
  • Medicare certified
  • Proprietary
  • CMS #148307

Frequently asked questions

What does Medicare cover?

Medicare covers skilled nursing, therapy, medical-social services, and home health aide care when a doctor orders it and a Medicare-certified agency provides it. Aster is certified in all six service categories they offer.

How does the process start?

You call to discuss your parent's needs. If home health is appropriate, a nurse visits to assess their condition and create a care plan. This typically happens within a few days of the call.

Will the same caregiver come each time?

Agencies try to assign consistent caregivers, but staffing needs may affect this. It's worth asking about their assignment practices and requesting consistency when you set up care.

What happens after discharge from the hospital?

The hospital discharge planner can arrange for a home health agency to start care quickly—sometimes the same day or next day. They coordinate timing directly with the agency.

Chicago has 68 Medicare-certified home health agencies. The city average rating is 2.7 stars. Home health providers in Chicago navigate winter weather and work across diverse neighborhoods and hospital systems. When choosing an agency, ask whether they know your parent's area and have relationships with local hospitals and doctors.