Chicago, IL · Proprietary
Aster Home Health Services, Llc — Chicago, IL
Patient survey results (HHCAHPS)
91%
Received professional care
87%
Good communication
77%
Discussed medication safety
81%
Would recommend
Based on 61 patient surveys · Data from CMS Home Health Compare
CMS Outcome Measures
Source: CMS Home Health Quality Measures. Data reflects Medicare-certified patient outcomes.
About Aster Home Health Services, Llc
Aster Home Health Services has served Chicago since 2012 and is Medicare-certified. They provide six services in-house: skilled nursing, physical therapy, occupational therapy, speech pathology, medical-social services, and home health aides. Having multiple service types available from one agency means fewer separate vendors to schedule and coordinate with.
What to expect
When you contact Aster, explain your parent's situation and medical needs. If they can help, a nurse will visit your parent's home for an assessment within a few days. This visit typically lasts 1-2 hours and covers medical history, current medications, mobility, and home safety. After the assessment, they'll develop a care plan with specific visit dates, times, and the names of assigned caregivers. If your parent is being discharged from a hospital, ask the discharge planner to coordinate directly with Aster—this often speeds up the process and ensures care starts promptly.
Services offered
Skilled Nursing
Physical Therapy
Occupational Therapy
Speech Pathology
Medical Social Services
Home Health Aide
Frequently asked questions
What does Medicare cover?
Medicare covers skilled nursing, therapy, medical-social services, and home health aide care when a doctor orders it and a Medicare-certified agency provides it. Aster is certified in all six service categories they offer.
How does the process start?
You call to discuss your parent's needs. If home health is appropriate, a nurse visits to assess their condition and create a care plan. This typically happens within a few days of the call.
Will the same caregiver come each time?
Agencies try to assign consistent caregivers, but staffing needs may affect this. It's worth asking about their assignment practices and requesting consistency when you set up care.
What happens after discharge from the hospital?
The hospital discharge planner can arrange for a home health agency to start care quickly—sometimes the same day or next day. They coordinate timing directly with the agency.
Local context
Chicago has 68 Medicare-certified home health agencies. The city average rating is 2.7 stars. Home health providers in Chicago navigate winter weather and work across diverse neighborhoods and hospital systems. When choosing an agency, ask whether they know your parent's area and have relationships with local hospitals and doctors.
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