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Newport News, VA · Proprietary

Personal Touch Homecare Of Va — Newport News, VA

3/5 CMS Rating CMS Verified
34 years in operation (est. 1992) Request callback 11817 Canon Blvd, Suite 600 , 23606

Patient survey results (HHCAHPS)

86%

Received professional care

86%

Good communication

80%

Discussed medication safety

73%

Would recommend

Based on 245 patient surveys · Data from CMS Home Health Compare

CMS Outcome Measures

81.11%
Improved walking
85.31%
Improved bathing
98.15%
Care started on time
83.51%
Improved medication mgmt
Discharge to Community
91.94%
↑ Better than national avg
Preventable Hospitalizations
6.23%
↑ Better than national avg
Preventable Readmissions
4.54%
≈ National average

Source: CMS Home Health Quality Measures. Data reflects Medicare-certified patient outcomes.

About Personal Touch Homecare Of Va

Personal Touch Homecare of Virginia has served Newport News since 1992 and is Medicare certified. The agency provides six types of services: skilled nursing care, physical therapy, occupational therapy, speech-language pathology, medical-social services, and home health aide assistance. Your parent's care plan will include only the services their doctor orders. As a proprietary, independently-operated agency, Personal Touch has over 30 years of experience serving this community.

What to expect

Home health visits typically begin shortly after your parent is referred by their doctor. A nurse or therapist will visit your home on a schedule determined by the doctor's orders—this might be several times per week or less frequently, depending on your parent's needs. During skilled visits, the clinician will monitor your parent's health, manage medications, provide wound care, or guide therapy exercises. If your parent qualifies for a home health aide, that person will visit separately to assist with bathing, dressing, and grooming. You should expect regular communication about your parent's progress and any changes needed in the care plan.

Services offered

Skilled Nursing

Physical Therapy

Occupational Therapy

Speech Pathology

Medical Social Services

Home Health Aide

Frequently asked questions

What types of care can Personal Touch Homecare provide at home?

The agency offers skilled nursing, physical therapy, occupational therapy, speech-language pathology, medical-social services, and home health aide support. Your parent's specific services depend on what their doctor prescribes.

Is Personal Touch Homecare a Medicare-approved home health agency?

Yes. The agency is Medicare certified, meaning it meets federal standards and can bill Medicare for covered services.

How long has the agency been serving patients?

Personal Touch Homecare was founded in 1992, giving it over 30 years of experience in home health care.

What is the agency's rating?

Personal Touch Homecare has a 3-star rating. This is above the 2.6-star average for agencies in Newport News.

How do I start services?

An admission coordinator will guide you through the enrollment process.

Local context

Newport News has 6 Medicare-certified home health agencies. Personal Touch Homecare's 3-star rating places it above the area average of 2.6 stars, making it one of the better-performing options in your community. While your choices are somewhat limited locally, this agency has a modest advantage over the typical provider in your market.

Compare up to 3 agencies side by side — view comparison

This site provides Medicare-certified home health agency data sourced from CMS.gov. It is not medical advice. Consult a healthcare professional for medical decisions.