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Newport News, VA · Non-Profit

Sentara Home Care Services — Newport News, VA

3/5 CMS Rating CMS Verified
42 years in operation (est. 1984) Request callback 11844 Rock Landing Drive Suite A , 23606

Patient survey results (HHCAHPS)

89%

Received professional care

87%

Good communication

84%

Discussed medication safety

77%

Would recommend

Based on 234 patient surveys · Data from CMS Home Health Compare

CMS Outcome Measures

80.15%
Improved walking
82.37%
Improved bathing
96.54%
Care started on time
77.2%
Improved medication mgmt
Discharge to Community
93.03%
↑ Better than national avg
Preventable Hospitalizations
6.32%
↑ Better than national avg
Preventable Readmissions
4.98%
≈ National average

Source: CMS Home Health Quality Measures. Data reflects Medicare-certified patient outcomes.

About Sentara Home Care Services

Sentara Home Care Services has served Newport News families since 1984. As a non-profit, Medicare-certified agency, Sentara offers skilled nursing, physical therapy, occupational therapy, speech pathology, medical social services, and home health aide care. The non-profit model means revenue is reinvested in services and staffing rather than returned to shareholders.

What to expect

When you contact Sentara, the agency will assess what care your parent needs. If services are appropriate, Sentara can send skilled nurses, therapists, and aides to your home. A medical social worker can help address non-medical concerns. All care is coordinated through the Newport News office at (757) 736-0700.

Services offered

Skilled Nursing

Physical Therapy

Occupational Therapy

Speech Pathology

Medical Social Services

Home Health Aide

Frequently asked questions

What types of care can Sentara Home Care Services provide at home?

Yes. Sentara is Medicare-certified and can accept Medicare patients.

What services are available?

Sentara provides skilled nursing, physical therapy, occupational therapy, speech pathology, medical social services, and home health aide services. A care team would be coordinated based on your parent's specific needs.

What is Sentara's history in home health care?

Sentara Home Care Services was founded in 1984, giving the agency over 40 years of experience serving Newport News.

What does non-profit ownership mean?

Non-profit agencies reinvest earnings into care services and staff rather than paying shareholders, which may influence how resources are prioritized.

Local context

Your parent has options in Newport News. Six Medicare-certified home health agencies operate in the area, with an average rating of 2.6 stars. This means there are multiple providers to evaluate for your parent's situation.

Compare up to 3 agencies side by side — view comparison

This site provides Medicare-certified home health agency data sourced from CMS.gov. It is not medical advice. Consult a healthcare professional for medical decisions.