Brandon Oaks At Home

3807 Brandon Ave Sw Suite 2410 · Roanoke, VA 24018

★★★★☆

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(540) 283-8649

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Brandon Oaks At Home is a Medicare-certified, non-profit home health agency based in Roanoke, Virginia. Founded in 2016, they provide skilled nursing, physical therapy, occupational therapy, speech pathology, medical social services, and home health aide care. You can reach them at (540) 283-8649 or visit them at 3807 Brandon Ave SW, Suite 2410.

What patients say

★★★☆☆

Based on 123 patient surveys

These scores are aggregated results from the CMS HHCAHPS patient survey program — individual survey responses are not publicly available.

Received professional care92%
Good communication from staff83%
Medications & safety discussed76%
Would recommend to others89%

What to expect

Your parent would likely work with a care team tailored to their condition—a nurse might manage medications and wound care, a therapist might work on strength or mobility, and an aide might help with bathing or meal prep. As a non-profit with multiple service types, they have flexibility to adjust care as your parent's needs change. You'll want to clarify with them their typical visit frequency, how emergencies are handled, and whether they communicate with your parent's doctor between visits.

Services offered

  • ✓ Skilled Nursing
  • ✓ Physical Therapy
  • ✓ Occupational Therapy
  • ✓ Speech Pathology
  • ✓ Medical Social Services
  • ✓ Home Health Aide

About this agency

  • 10 years (est. 2016)
  • Medicare certified
  • Non-Profit
  • CMS #497737

Frequently asked questions

What kinds of care can my parent receive?

Brandon Oaks At Home provides six service types: skilled nursing for medical care, physical and occupational therapy for rehabilitation, speech pathology for communication or swallowing issues, medical social services for care coordination, and home health aides for daily living assistance.

Are they Medicare approved?

Yes, Brandon Oaks At Home is Medicare certified, meaning they meet federal quality standards and can bill Medicare for eligible services.

How experienced is this agency?

The agency was founded in 2016 and has served Roanoke for approximately 10 years as a non-profit provider.

What do patient satisfaction scores show?

Detailed patient satisfaction data (HHCAHPS measures) is not currently available. We recommend asking the agency directly about their patient outcomes, staff qualifications, and how they handle communication with families.

How do I get started?

Call (540) 283-8649 to discuss your parent's care needs. A non-profit agency typically focuses on eligibility and mission alignment rather than maximizing enrollment.

Roanoke's home health market includes 8 agencies with an average rating of 3.5 stars. This gives you real choice in selecting care that fits your family's needs. Most home health agencies in the area support both short-term recovery and long-term chronic condition management.