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Roanoke, VA · Non-Profit

Brandon Oaks At Home — Roanoke, VA

3.5/5 CMS Rating CMS Verified
10 years in operation (est. 2016) Request callback 3807 Brandon Ave Sw Suite 2410 , 24018

Patient survey results (HHCAHPS)

92%

Received professional care

83%

Good communication

76%

Discussed medication safety

89%

Would recommend

Based on 123 patient surveys · Data from CMS Home Health Compare

CMS Outcome Measures

88.36%
Improved walking
89.13%
Improved bathing
99.48%
Care started on time
82.57%
Improved medication mgmt
Discharge to Community
90.31%
↑ Better than national avg
Preventable Hospitalizations
8.05%
≈ National average
Preventable Readmissions
5.59%
↓ Above national avg

Source: CMS Home Health Quality Measures. Data reflects Medicare-certified patient outcomes.

About Brandon Oaks At Home

Brandon Oaks At Home is a Medicare-certified, non-profit home health agency based in Roanoke, Virginia. Founded in 2016, they provide skilled nursing, physical therapy, occupational therapy, speech pathology, medical social services, and home health aide care.

What to expect

Your parent would likely work with a care team tailored to their condition—a nurse might manage medications and wound care, a therapist might work on strength or mobility, and an aide might help with bathing or meal prep. As a non-profit with multiple service types, they have flexibility to adjust care as your parent's needs change. You'll want to clarify with them their typical visit frequency, how emergencies are handled, and whether they communicate with your parent's doctor between visits.

Services offered

Skilled Nursing

Physical Therapy

Occupational Therapy

Speech Pathology

Medical Social Services

Home Health Aide

Frequently asked questions

What kinds of care can my parent receive?

Brandon Oaks At Home provides six service types: skilled nursing for medical care, physical and occupational therapy for rehabilitation, speech pathology for communication or swallowing issues, medical social services for care coordination, and home health aides for daily living assistance.

Are they Medicare approved?

Yes, Brandon Oaks At Home is Medicare certified, meaning they meet federal quality standards and can bill Medicare for eligible services.

How experienced is this agency?

The agency was founded in 2016 and has served Roanoke for approximately 10 years as a non-profit provider.

What do patient satisfaction scores show?

Detailed patient satisfaction data (HHCAHPS measures) is not currently available. We recommend asking the agency directly about their patient outcomes, staff qualifications, and how they handle communication with families.

How do I get started?

Call (540) 283-8649 to discuss your parent's care needs. A non-profit agency typically focuses on eligibility and mission alignment rather than maximizing enrollment.

Local context

Roanoke's home health market includes 8 agencies with an average rating of 3.5 stars. This gives you real choice in selecting care that fits your family's needs. Most home health agencies in the area support both short-term recovery and long-term chronic condition management.

Compare up to 3 agencies side by side — view comparison

This site provides Medicare-certified home health agency data sourced from CMS.gov. It is not medical advice. Consult a healthcare professional for medical decisions.