Roanoke, VA · Non-Profit
Brandon Oaks At Home — Roanoke, VA
Patient survey results (HHCAHPS)
92%
Received professional care
83%
Good communication
76%
Discussed medication safety
89%
Would recommend
Based on 123 patient surveys · Data from CMS Home Health Compare
CMS Outcome Measures
Source: CMS Home Health Quality Measures. Data reflects Medicare-certified patient outcomes.
About Brandon Oaks At Home
Brandon Oaks At Home is a Medicare-certified, non-profit home health agency based in Roanoke, Virginia. Founded in 2016, they provide skilled nursing, physical therapy, occupational therapy, speech pathology, medical social services, and home health aide care.
What to expect
Your parent would likely work with a care team tailored to their condition—a nurse might manage medications and wound care, a therapist might work on strength or mobility, and an aide might help with bathing or meal prep. As a non-profit with multiple service types, they have flexibility to adjust care as your parent's needs change. You'll want to clarify with them their typical visit frequency, how emergencies are handled, and whether they communicate with your parent's doctor between visits.
Services offered
Skilled Nursing
Physical Therapy
Occupational Therapy
Speech Pathology
Medical Social Services
Home Health Aide
Frequently asked questions
What kinds of care can my parent receive?
Brandon Oaks At Home provides six service types: skilled nursing for medical care, physical and occupational therapy for rehabilitation, speech pathology for communication or swallowing issues, medical social services for care coordination, and home health aides for daily living assistance.
Are they Medicare approved?
Yes, Brandon Oaks At Home is Medicare certified, meaning they meet federal quality standards and can bill Medicare for eligible services.
How experienced is this agency?
The agency was founded in 2016 and has served Roanoke for approximately 10 years as a non-profit provider.
What do patient satisfaction scores show?
Detailed patient satisfaction data (HHCAHPS measures) is not currently available. We recommend asking the agency directly about their patient outcomes, staff qualifications, and how they handle communication with families.
How do I get started?
Call (540) 283-8649 to discuss your parent's care needs. A non-profit agency typically focuses on eligibility and mission alignment rather than maximizing enrollment.
Local context
Roanoke's home health market includes 8 agencies with an average rating of 3.5 stars. This gives you real choice in selecting care that fits your family's needs. Most home health agencies in the area support both short-term recovery and long-term chronic condition management.
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