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Roanoke, VA · Non-Profit

Carilion Home Care Services - Roanoke — Roanoke, VA

3/5 CMS Rating CMS Verified
45 years in operation (est. 1981) Request callback 1615 Franklin Road , 24016

Patient survey results (HHCAHPS)

91%

Received professional care

89%

Good communication

81%

Discussed medication safety

82%

Would recommend

Based on 637 patient surveys · Data from CMS Home Health Compare

CMS Outcome Measures

84.12%
Improved walking
88.03%
Improved bathing
97.88%
Care started on time
81.5%
Improved medication mgmt
Discharge to Community
92.15%
↑ Better than national avg
Preventable Hospitalizations
7.73%
↑ Better than national avg
Preventable Readmissions
4.37%
≈ National average

Source: CMS Home Health Quality Measures. Data reflects Medicare-certified patient outcomes.

About Carilion Home Care Services - Roanoke

Carilion Home Care Services has operated in the Roanoke area for 45 years as a non-profit organization. The agency is Medicare certified and provides six core service types: skilled nursing, physical therapy, occupational therapy, speech pathology, medical social services, and home health aide support. Their address is 1615 Franklin Road, and they can be reached at (540) 633-9314.

What to expect

When your parent receives care from Carilion Home Care Services, a care team may include nurses for medical care, therapists to support recovery and function, and home health aides for daily living assistance and personal care. The specific team composition depends on your parent's medical needs and the physician's care plan. As a Medicare-certified agency, they must follow federal guidelines for quality standards and documentation.

Services offered

Skilled Nursing

Physical Therapy

Occupational Therapy

Speech Pathology

Medical Social Services

Home Health Aide

Frequently asked questions

What skilled care options does Carilion Home Care Services offer?

They offer six types of services: skilled nursing care, physical therapy, occupational therapy, speech-language pathology, medical social services, and home health aide services. Not all services may be appropriate for every situation—your parent's care needs and physician's orders will determine which services are recommended.

Is the agency Medicare certified?

Yes, Carilion Home Care Services is Medicare certified, which means they meet federal standards for providing home health care and can bill Medicare directly for eligible services.

How long has this agency been serving patients?

Carilion Home Care Services has been operating for 45 years, established in 1981. As a non-profit organization, they are community-focused rather than investor-owned.

How does this agency compare to others in Roanoke?

Carilion Home Care Services has a 3-star rating. In Roanoke, 8 agencies operate with an average rating of 3.5 stars. You may want to review other agencies' ratings to see how they compare on this measure.

Local context

Roanoke has 8 home health care agencies to choose from. The average rating across these agencies is 3.5 stars. This gives you several options to compare when selecting the best fit for your parent's needs.

Compare up to 3 agencies side by side — view comparison

This site provides Medicare-certified home health agency data sourced from CMS.gov. It is not medical advice. Consult a healthcare professional for medical decisions.