Carilion Home Care Services - Roanoke

1615 Franklin Road · Roanoke, VA 24016

★★★☆☆

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(540) 633-9314

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Carilion Home Care Services has operated in the Roanoke area for 45 years as a non-profit organization. The agency is Medicare certified and provides six core service types: skilled nursing, physical therapy, occupational therapy, speech pathology, medical social services, and home health aide support. Their address is 1615 Franklin Road, and they can be reached at (540) 633-9314.

What patients say

★★★★☆

Based on 637 patient surveys

These scores are aggregated results from the CMS HHCAHPS patient survey program — individual survey responses are not publicly available.

Received professional care91%
Good communication from staff89%
Medications & safety discussed81%
Would recommend to others82%

What to expect

When your parent receives care from Carilion Home Care Services, a care team may include nurses for medical care, therapists to support recovery and function, and home health aides for daily living assistance and personal care. The specific team composition depends on your parent's medical needs and the physician's care plan. As a Medicare-certified agency, they must follow federal guidelines for quality standards and documentation.

Services offered

  • ✓ Skilled Nursing
  • ✓ Physical Therapy
  • ✓ Occupational Therapy
  • ✓ Speech Pathology
  • ✓ Medical Social Services
  • ✓ Home Health Aide

About this agency

  • 45 years (est. 1981)
  • Medicare certified
  • Non-Profit
  • CMS #497258

Frequently asked questions

What services does Carilion Home Care Services provide?

They offer six types of services: skilled nursing care, physical therapy, occupational therapy, speech-language pathology, medical social services, and home health aide services. Not all services may be appropriate for every situation—your parent's care needs and physician's orders will determine which services are recommended.

Is the agency Medicare certified?

Yes, Carilion Home Care Services is Medicare certified, which means they meet federal standards for providing home health care and can bill Medicare directly for eligible services.

How long has this agency been in business?

Carilion Home Care Services has been operating for 45 years, established in 1981. As a non-profit organization, they are community-focused rather than investor-owned.

How does this agency compare to others in Roanoke?

Carilion Home Care Services has a 3-star rating. In Roanoke, 8 agencies operate with an average rating of 3.5 stars. You may want to review other agencies' ratings to see how they compare on this measure.

Roanoke has 8 home health care agencies to choose from. The average rating across these agencies is 3.5 stars. This gives you several options to compare when selecting the best fit for your parent's needs.